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Customer care
Contact
We are a small team and we read every message ourselves. Here is how to reach us, and where to find the fastest answer.
Email us
We usually reply the same day, with a maximum response time of 1 business day. Weekend messages are answered on the next business day.
About an order you placed
Include your order number in the first message. It lets us look everything up at once instead of writing back to ask.
Tracking, delivery times and shipping costs are already answered in our Shipping Policy.
Exchanges and sizing
We accept exchanges within 7 days of delivery, on unworn items with their original tags. Full conditions are in our Refund & Exchange Policy.
Not sure about a size? Every product page has a size guide with bust, waist and hip measurements.
Quick answers
Most questions we receive are already answered on our FAQ page — shipping, sizing, exchanges, payment and garment care.